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GlideModal not working in scoped applications

Rosen Boyanov
Tera Contributor

Hello, I'm currently having an issue with GlideModal and GlideDialogWindow. Neither seems to be working. I need to do an UI Action that opens a modal with a UI page in scoped application with a custom table. The problem is neither seems to work or open any UI page, be it in global or application scope although they don't trigger any errors either...

5 REPLIES 5

Kazuki4
Tera Contributor

Hello,

I know its likely way too late to help you, but I came across the same issues you were experiencing. Scoped app, page not found, GlideModal and GDW behaves the same.
In my case the issue was that I initially named my UI page with a space.

When I changed the name and removed the space, the ACL controlling read access to the UI page did not update with the name change. This is generated when saving a new UI page(https://docs.servicenow.com/en-US/bundle/utah-application-development/page/script/server-scripting/r...).

This left my UI page with no ACL for access. Updating that ACL to the new name fixed my issue.