Developer

Need to introduce withdraw case button on service portal

Hi All, We need to introduce withdraw case button as below:As of now button is visible but on click of button page is redirecting to undefined.Ideally on click of button, subsequent case should be cancelled and its approvals should be no longer requi...

Question

Servicenow Now Assist Upgrade

Now Assist makes work flow as expected, when is the next upgrade release?

Question

After testing the Soap message function for workday integration, getting below error

<?xml version="1.0" encoding="utf-8"?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Body><SOAP-ENV:Fault xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:wd="urn:com.workday/bsvc"><faultcode>S...

Question

Inherit from risk statement field on risk form

Hi , I want the field "inherit from risk statement" editable even after the new record is saved in risk form? Do anyone know where it is configured. How is it getting read only?

Question

need help in flow

We have a catalog item with the following fields: Related Category (Mandatory) – Choice field with values:Collaboration and CommunicationCyber Security ServicesHardwareInfrastructureSoftwareApplication Name – Reference field to the Business Applicati...

Question

Unable to Trigger a Custom Now Assist Skill via UI Action - Intermittent

I have a custom skill created for incident form and clicking on the UI OOB skill button does the job but not consistent. It works for some incidents, and it does not work for some. Could not find any table to check the logs where its failing. Could n...

Question

Dynamic Approval & Fulfillment Based on Category and Application Name

We have a catalog item with the following fields: Related Category (Mandatory) – Choice field with values:Collaboration and CommunicationCyber Security ServicesHardwareInfrastructureSoftwareApplication Name – Reference field to the Business Applicati...

Question

The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps

The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The best way to stay ahead of the platform is to build on it. 150+ practitioners proved that in three weeks. The #BuildMoreWithBuildAgent Challenge asked the Community to take...

blog

How to Calculate Age in Years - a simple method

Hi, I've come across many different solutions to this, and most of them assume that calculating the number of days between two dates and dividing the answer by 365 will give someone's age. It won't, as it doesn't take into account leap years where th...

Question

Logik Cart UI displays only 125 line items although pricing is executed for all 4,002 line items

Hi Team,We are experiencing an issue with the Logik.io Cart UI when configuring a large number of products.ScenarioAdded 1 Private CageAdded 1,000 CabinetsEach Cabinet contains 3 child products (AC Circuit, DC Circuit, Rectifier)This results in a tot...

Question

ATF - Expanding selection in Order Guide

Hi All, I'm currently working through the ATF tests, and one is testing an Order Guide. In the order guide, there is a section that you need to expand before you can fill in variables. How can I add a step so that is expanded?

Question

The dashboard couldn't be displayed due to the version update.

The following update has caused the dashboard to disappear. Please tell me the cause. Yokohama ⇒ Australia Previously, I created a dashboard in the Yokohama version that displayed information by group.I haven't changed any settings, but after updatin...

Question

Multi Row Variable Sets (MRVS) are overriding values on original row when you submit the request

Hello All, I have created new catalog item and we have a requirement for Multi Row Variable Set (MRVS) but I am facing issue with it, while submitting the request I am adding different values for each row for example 3 rows, when I submit the request...

Question

Checklist task in playbook(2 checklist task present in playbook)

In my Playbook, I have created two checklist activities.For the first checklist activity, everything works correctly. When I select all checklist items, the task completes as expected.However, for the second checklist activity, I am facing two issue...

Question

How to edit the quick actions buttons in Source to Pay Workspace

Hi,Is there any way to edit this quick actions button in source to pay workspace without using ui builder?

Question