Global Business Rules -- When to USE Them

[mferich]

Although it is said that ServiceNow strongly advises against using Global Business Rules... playing Devil's advocate: why are Global Business Rules available?

What would be a good example of using a Global Business Rule?

Anyone with an answer would help me greatly.

Best,

Myles Ferich

[Community Alums · Accepted solution]

Global Business Rules are only available still for backward compatibility, but you should NEVER use them. You should instead use Script Includes.

[Uncle Rob]

The reason you would need to use Global Business rules in the past is if you wanted a custom globally accessible function, such as getMyGroups, or getUser.   You can do the same thing in Script Includes now in a safer, less performance impacting way.

WIKI:   Script Includes - ServiceNow Wiki

[Andre Moreira]

Myles Ferich

I believe that only time I needed to create a Global Business Rule was because this:

Filtering Related List Relationships - ServiceNow Wiki

For other options follow this link:

http://wiki.servicenow.com/index.php?title=Business_Rules_Best_Practices#Use_Script_Includes_Instead...

[]'s

Andre Moreira

[mferich]

Thank you all for your answers!