Group Approval?

na93 · ‎06-16-2017

Hi,

We have a group approval for Change Requests, this approval goes to the assignment group members for approval.

However what I would like to do is only for the approval to go to those members within the assignment group who have the role called "Change Approver" which I have created, I know I could create separate groups but I wish to avoid doing so.

Has anyone ever used such a script to do this and is it possible?

Any help appreciated.

Cheers.
Nabeel

Shishir Srivast · ‎06-17-2017

Hi Nabeel,

This is what i have tested and it works fine for me, are you having the required group assigned before workflow starts. I have just tested with this setup and it's working. I would have one 'Wait for Condition' to make sure assignment group is there before sending to approval, like below.

Please make sure you pass the correct sys_id of your role.

Result:

View solution in original post

na93 · ‎06-17-2017

Thanks Shishir the sys_id of the 'change_approver' is definitely correct. The assignment group in my case is already assigned before the workflow begins if that helps?

Thanks again

Shishir Srivast · ‎06-17-2017

In that case it should work then. Not sure what's wrong.

na93 · ‎06-17-2017

I figured it out!! I was using 'Approval Group' workflow activity rather than 'Approval User'..

Shishir, thank you so much for you time and helping me I really appreciate it. One day hopefully I can be good at scripting as you!! Any tips ?

Shishir Srivast · ‎06-18-2017

Great Nabeel, It worked for you.

SNnewbie2 · ‎06-16-2017

You can use something like this current.u_requested_for != gs.getUserID() && gs.hasRole('itil')

or I believe there is an option called conditions inside of your workflow activies.