gs.getUser().getCompanyID(); gives underdefined output on Incident table after WC upgrade

[soumyadaggula]

Hi Team , 

We have upgraded our instance to WC , and we noticed that Company field on Incident form auto populating as undefined , in default value this is the code 
" javascript: if(current.sys_class_name=='problem')gs.getUser().getCompanyID(); "

what could be the issue here ?

[Sanjay191]

Hello @soumyadaggula 
If you are apply on the incident then its sys_class_name would be incident so according to your condition it will give undefine because it fall into the else condition so in else condition there is no value it give undefine i guess.

[Rajesh Chopade1]

Hi @soumyadaggula 

Try once by replacing from :

" javascript: if(current.sys_class_name=='problem')gs.getUser().getCompanyID(); "

TO

" javascript: if(current.sys_class_name=='incident')gs.getUser().getCompanyID(); "

I hope my answer helps you to resolve your issue, if yes please mark my answer helpful & correct. 

thank you

rajesh

[Sandeep Rajput]

@soumyadaggula According to the documentation it is still a valid method in Washington release. Looks like your reference qualifier is incorrect as it only checks for one table.

[Sandeep Rajput]

@soumyadaggula Please mark the response an accepted solution if it addressed your question.