Has anyone successfully configured permissions for a non-admin to create flows in Workflow Studio?

[Jessica_Lace]

I am attempting to give a group of users the permissions to build flows in Workflow Studio but I can't seem to get it working properly. 

My test user can access workflow studio and view existing flows but they cannot create a new flow or make edits to any existing flows. 

I have given this user all of the roles I could find associated with Flow Designer, including delegated_developer. 

Any suggestions?

[Dr Atul G- LNG]

Hi @Jessica_Lace 

As per docs flow_admin role must work

https://www.servicenow.com/docs/bundle/vancouver-build-workflows/page/administer/flow-designer/task/...

[Martin Friedel]

Hello Jessica,

are flows part of a scoped application? If so, adding roles isn't enough. You have to also grant users development access to your application.

Depends on your instance release and plugin use, you have to setup permissions via Delegated Development or Application Collaboration to grant access.

Please check official ServiceNow documentations below:

• Delegated Development 
• Application collaboration 

And also check this useful article written by Maik Skoddow:

Manage Collaborators (is the new "Manage Developers") 

If my answer helped you, please accept it as correct and mark helpful, thank you 👍
Martin

[AndersBGS]

Hi @Jessica_Lace ,

 have you thought about delegated developer role? This will provide a solution, but unsure from you’re description if is the right solution.

[Jessica_Lace]

My use case is to allow users to build flows that can be used in the Service Catalog for Requests and RITMs. Is it possible to use delegated development for a Global application or is this limited to a scoped custom app?