Have a true/false check on user table highlight user if checked
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03-19-2025 10:24 AM
Hello,
I am having issues with creating a checkbox on the user table that will highlight the user whenever they submit a ticket/task. I wanted this to work similar to VIP field.
Any help on this would be amazing.
Thanks!
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03-20-2025 05:35 AM
Yes, it should work the same way as the VIP flag. How do I go about isolating the script field?
thanks!
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03-20-2025 05:45 AM
I figured out how to isolate the script and it is still not working correctly.
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03-20-2025 06:17 AM
what debugging did you perform?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-20-2025 07:05 AM
I tried running the script debugger, but I am not seeing anything popping an error for this particular field. Just to reiterate, I created a true/false check box on the user table to mark vendors for Monarch. I want it to perform just like the VIP box on the user table minus the little vip picture next to the name. I am willing to try a new way if this continues to cause headaches.
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03-19-2025 10:53 PM
check the field is marked as u_monarch_vendor.
