have an error in virtual Agent script "org.mozilla.javascript.NativeJavaObject@cd9054a4"

[Ashwini Jadhao]

Hi,

I am trying to add choice list of impact in the chatbot of virtual agent but shows an error as "org.mozilla.javascript.NativeJavaObject@cd9054a4"

And here is my code

(function execute() {

var options = [];

var choices = newGlideChoiceList();

// Getting all the choices for impact.

var choiceList = choices.getChoiceList('incident', 'impact');

for (var i=0; i < choiceList.getSize(); i++) {

options.push({'value': choiceList.getChoice(i).getValue(), 'label': choiceList.getChoice(i).getLabel()});

}

return options;

})();

[Mark Roethof · Accepted solution]

Hi there,

A month or 2 ago, I helped a fellow community member who had similar error messages. Somehow, adding in your options.push, after the getLabel() + "" fixed it. Maybe that works for you also?

https://community.servicenow.com/community?id=community_question&sys_id=1b6cf6b0db71bb04feb1a851ca96...

Give it a try.

options.push({'value': choiceList.getChoice(i).getValue(), 'label': choiceList.getChoice(i).getLabel() + ''});

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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LinkedIn

[vkachineni]

return JSON.stringify(options);