HELP - for Stories - cannot find the field Subject Matter Expert;  Tester?  Knowledge transfer?

JohnEJasinski
Tera Contributor

HELP - for Agile > Stories - cannot find the fields in our San Diego instance: "Subject Matter Expert".  Tester?  Knowledge transfer? 

NOW Create ref doc lists the fields:  Subject Matter Expert, Knowledge Transfer. 

Asset number:  0001161 Story Creation Guidance https://nowlearning.servicenow.com/nowcreate?id=nc_asset&asset_id=e6a5420547385114dbaf1162846d434d            

Product Documentation does not appear to show these fields.

What am I missing?  

1 ACCEPTED SOLUTION

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @JohnEJasinski 

go to sys_dictionary.LIST from filter navigator and search for rm_story in table and search for the values in column name. If you cannot find them, then they are not available OOB. You can also search in other instances to cross verify.

Please mark the answer as correct solution and helpful if helped.

Kind Regards,

Ravi Chandra

View solution in original post

1 REPLY 1

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @JohnEJasinski 

go to sys_dictionary.LIST from filter navigator and search for rm_story in table and search for the values in column name. If you cannot find them, then they are not available OOB. You can also search in other instances to cross verify.

Please mark the answer as correct solution and helpful if helped.

Kind Regards,

Ravi Chandra