help text on incident form.

[Neeraj Sharma10]

Is there any way we can add "Help text"   in   fields of incident table. This .'help text' option is available for variables of catalog items.
Example

[Mihir Mohanta]

You can use showFieldMsg function in Client scripts to display info text for a field.

Please go through below link for more details.

Display Field Messages - ServiceNow Wiki

Thanks,

Mihir

[Neeraj Sharma10]

i want it to work   exactly same as 'help text' of variables i.e. it can made visible/ hidden on clicking arrow button. i don't think showFieldMsg works that way.

[HarshTimes]

HI Neeraj

You can create a formatter and show that on the form below your field.you can write client script to make it visible based on the conditions.

[Geetanjali Khy2]

Hi Neeraj,

It is possible to add Help Text in incident form. Please refer below steps.

1. Open form -> Right click on context menu -> Configure -> Form Layout 

2. Search '*Annotation' from left slushbucket add it to right slushbucket.

3. 'Annotation Details' block will get populated, add help text.

4. save.

The form will look like,

You can see now, Help Text is there on the form.

Please check if it is helpful.