Help with workflow waiting for date to be reached

[Blair5]

I'm having some difficultly with what solution to use for following requirement:

User fills out catalog form and chooses a date. Another date is auto-populated with date 8 months in the future. Once submitted and tasks completed, there should be a timer or a wait activity (??) that will send an email 2 weeks before date is met (and again 1 week before date). 

Not sure how to do this - I set a timer and added this code. But does it keep checking? : 

var difSeconds = gs.dateDiff(gs.nowDateTime(), current.variables.return_date.getDisplayValue(), true); 

gs.log('seconds: '+difSeconds);


if(difSeconds == 1209600){
	answer = true;
}

[DirkRedeker · Accepted solution]

Hi

There was a similar question recently, which I answered in detail at the following URL:

https://community.servicenow.com/community?id=community_question&sys_id=1f8449aadb1adc5066f1d9d96896...

This is using the Workflow and is quite simple to achieve. You can just give it a shot, instead of writing your Scheduler.

Let me know if that answers your question and mark my answer as correct and helpful.

Enjoy & BR

Dirk

[Blair5]

Hi Dirk - Thank you. The link you sent is helpful.