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10-19-2023 09:58 AM
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10-19-2023 10:52 AM
Right-click in the column header area and choose Configure -> List Control. Populate the Omit new condition field like this:

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10-19-2023 11:06 AM
Hi @Paulo Campos Ch ,
Please follow below steps
1)go to list control by right clicking on the column
2)Look for Omit new condition script field (if its not there bring that field on to the form)
3)Add the field
4)Add the below script
var answer;
if (parent.state != '-1' ) {
//Do not remove the 'new' button
answer = false;
}
else {
//Remove the 'Edit' button
answer = true;
}
answer;
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

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10-23-2023 09:41 AM
Hi @Paulo Campos Ch ,
Close the loop by accepting the answer if it helped you so that othes can refer as solution.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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10-19-2023 10:52 AM
Right-click in the column header area and choose Configure -> List Control. Populate the Omit new condition field like this:

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10-19-2023 11:06 AM
Hi @Paulo Campos Ch ,
Please follow below steps
1)go to list control by right clicking on the column
2)Look for Omit new condition script field (if its not there bring that field on to the form)
3)Add the field
4)Add the below script
var answer;
if (parent.state != '-1' ) {
//Do not remove the 'new' button
answer = false;
}
else {
//Remove the 'Edit' button
answer = true;
}
answer;
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-23-2023 09:41 AM
Hi @Paulo Campos Ch ,
Close the loop by accepting the answer if it helped you so that othes can refer as solution.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025