Hide Personalize form from Configurable Workspace

Saranya Babu1
Tera Expert

Hello Team,

 

We need to hide Personalize form Configurable workspace. Please suggest on this?

SaranyaBabu1_0-1685444532710.png

 

1 ACCEPTED SOLUTION

michaelj_sherid
ServiceNow Employee
ServiceNow Employee

@Saranya Babu1 This is not configurable in the current release (for 2.0.1). You can remove all of the selections in the "More Form Options" section within Ui Builder for Agent Workspace for HR Case Management. It is best practice to copy workspace pages when you are customizing them. In this case within the Record (Case SRP page copy) you can toggle on the option to hide the "More Form Options" to remove this (and other options) within the HR Case record.

 

michaelj_sherid_0-1688667964587.png

 

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1 REPLY 1

michaelj_sherid
ServiceNow Employee
ServiceNow Employee

@Saranya Babu1 This is not configurable in the current release (for 2.0.1). You can remove all of the selections in the "More Form Options" section within Ui Builder for Agent Workspace for HR Case Management. It is best practice to copy workspace pages when you are customizing them. In this case within the Record (Case SRP page copy) you can toggle on the option to hide the "More Form Options" to remove this (and other options) within the HR Case record.

 

michaelj_sherid_0-1688667964587.png