Hide the "New" UI action button of the change_request from the related list of tasks.

[Maria Sol Arauz]

I need your help with a UI action on a related list of a change. I need to introduce the condition that the button disappears if the state of the change is implement, review, or scheduled. Can you help me?

[Chaitanya ILCR · Accepted solution]

Hi @Maria Sol Arauz ,

put this in the omit new script

var state = parent.state
if (state == -1 || state == -2 || state == 0)
    answer = true

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Ankur Bawiskar · Accepted solution]

@Maria Sol Arauz 

are you comparing correct state values?

also if you want to omit then ensure answer=true in script is set

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG]

Hi @Maria Sol Arauz 

Go to the Change Task related list.

Right-click on any field.

Select List Control, and there you need to add the condition.

https://www.servicenow.com/community/developer-blog/how-to-hide-new-button-from-related-lists-using-...

[Maria Sol Arauz]

In the list control, I included the restrictions, but the button still appears in those states.

[Dr Atul G- LNG]

are you checking on new records?

[Ankur Bawiskar · Accepted solution]

@Maria Sol Arauz 

are you comparing correct state values?

also if you want to omit then ensure answer=true in script is set

If my response helped please mark it correct and close the thread so that it benefits future readers.