- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2021 02:17 PM
I have a Multi-row variable set which I am using in a catalog item , how to hide a variable on that , I am not able to hide the Variable Using UI policy as the visible is grayed out
I also created a onload cS still not working
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-28-2021 01:36 PM
Eg: I have location reference variable on my MRVS then I added location table to match it .
Quick Demo
Hope it will help you.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-28-2021 09:28 AM
Hmm. I'm not seeing any errors or issues following the same, but it wouldn't be the first time something works in one instance and not in another. Is alert the very first line in the process() function? If not, make it that way and see if you see the alert.
Other, load the RITM and check the console (in chrome ctrl-shift-J, or 3 dots , more tools and developer tools and see if any client-side errors are being thrown.
Devil is always in the details.
Michael D. Jones
Proud member of the GlideFast Consulting Team!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-28-2021 09:50 AM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2021 08:32 PM
Hi
It not possible to Hide Variables of MRVS.
This won't be possible using any catalog client scripts because MRVS gives you Grid View.
UI policy written inside multiset variable set has this visibilty field as read only and can't be selected as false.
That won't work if you've got any mandatory fields in the set. First, you have to set them all not mandatory.
Steps
1. Create a new UI-policy
2. Specify the conditions
3. Create new UI Policy Actions (specify Mandatory/Visible/Read only)
Please Mark Correct and Helpful
Thanks and Regards
Gaurav Shirsat

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2021 10:06 PM
Hi there,
Up to Paris release... not possible. With the Quebec release possible.
Read about it in one of my recent articles:
Hiding Multi-Row Variable Set Variables
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2021 10:18 PM
Thanks