How can I approve or reject an incident via REST API?

[sonia7]

Hi Team,

I am a new user to Service Now, I have created a workflow to automatically set some fields from Incident Table upon approval. Now my concern is, is there a way to approve the incident record via REST API.

[Himanshu Dubey · Accepted solution]

BR is already running on insert/update but if you still want to update then you can update by scripted REST API

[Kalaiarasan Pus]

Are you trying to learn ServiceNow or actually implementing approvals for incident? Approvals for incidents does not seem like a great choice for implementing the process.

[sonia7]

Hi Kalaiarasan,

I am trying to implement approvals for incident just for a small task. No good use case is involved.