how can I give "new case" in csm/fsm worksapce specific view

eyal abu hamad
Mega Sage

Hello,
I want to give csm/fsm of new case a specific view

eyalabuhamad_0-1700739107581.png

I have edit the chorme_tab but I dont know where to add the view.

eyalabuhamad_1-1700742125941.png

where should I add the view in here if it is possible ? 



 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @eyal abu hamad 

 

You mean, you want to create a new case with specific fields only?

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Dr. Atul G. - Learn N Grow Together
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