How can I learn integration from scratch?

[Deepak Ingale1]

Hello Members,

I want to learn integration from scratch. I would require your suggestions on this.

I have a scripting experience with JavaScript and Powershell, I have spent time on languages like c, c++ in my academic years so I am aware with programming concepts

like classes, objects, inheritance, polyMorphism etc. but I do not have any programming work experience on other languages like Java, Ruby or Perl

Now I want to try my hands on in integration areas of ServiceNow with other tools which can be monitoring or other ITSM products.

So for that, I want to learn integration.

How should I proceed with it? Do i have to study any programming language for this?

[bernyalvarado]

As for the languages, I believe it may be better to learn a new programming language when specific need / system requires it. Based on your experience, it doesn't sound like it should be a challenge for you to learn a new programming language.  

Thanks,

Berny

[tony_barratt]

Hi Deepak,

How about getting some hands on with inbound and outbound REST?

Perhaps by using a Personal Development Instance?

The relevance of REST to ServiceNow integrations seems to be rising, and hands on is IMO the best part of learning.

The MID Server is a key component of ServiceNow Integrations so consider implementing a MID Server in your personal "phase 2".

Best Regards

Tony

[Deepak Ingale1]

Hi Tony,

I have tried doing inbound and outbound by referring to John James Anderson blogs but that was something like doing steps provided and implementing those as it is. It was no fun because I dint get any info about what exactly REST and SOAP are what APIs are associated with those.

I agree with you, REST is the preferred protocol nowadays. Could you please suggest some nice blogs, sites which will provide the in detailed information about these protocols?

I will try to implement MID server as well using personal developer instance

[tony_barratt]

Hi Deepak,

How about you check the ServiceNow wiki I mention below?

Also take a look at OAUTH, also a cute technology rising in popularity and relevance?

REST API - ServiceNow Wiki

..

11.1 Fuji

• The REST API Explorer provides an interface for building requests to the REST API.
• You can filter GET queries using key-value pairs.
• The Aggregate API allows you to query tables and perform aggregate operations on the returned data using REST.
• The DELETE operation does not require the Content-Typeheader.
• The REST Request Timeout transaction quota prevents inbound REST requests from running for longer than 60 seconds.
• REST Requests can use OAuth type authentication.

Check back in a week or two, in the ServiceNow docs, and there should be some new interesting Integration features described for   Geneva...

Best Regards

Tony

[Deepak Ingale1]

Excellent Tony. Thank you