How can I pass values from RITM to Task in workflow

kevinwhittaker · ‎08-25-2016

I have an RITM form that I need to pass values on to the tasks that are created with in a workflow. I need to pass the Business Unit field from the RITM to the Business Unit field on the created Task. I've tried numerous different ways and none have worked...any help is appreciated.

I also have the same values on the Request (Business Unit) that I could use to pass to the created Task within a workflow. I'm pretty new to this so I would again appreciate any help or advice. Thank you!

Abhinay Erra · ‎08-26-2016

Use this in the advanced script and see if it works

task.short_description = "Forward Desk Phone - " + " " + current.variables.u_ucmt_who.getDisplayValue() + " " + "-" + " " + current.variables.u_ucmt_date.getDisplayValue();

if (task.u_business_unit == '') {

task.u_business_unit = current.u_ucm_bu;

}

if (task.u_location == '') {

task.u_location = current.u_ucm_loc;

}

task.u_itp_reqfor = current.request.requested_for;

task.u_ucm_due_date = current.due_date;

View solution in original post

kevinwhittaker · ‎08-26-2016

Something else is going on...the scripts are all the same...but every time I submit a new form the Business Units are populated on some but not others and it varies which tasks the Business Units are populating on???? I've added another image as an example:

Abhinay Erra · ‎08-26-2016

Create a before business rule on sc_task table

when: before insert

Conditions: Business unit is not empty

Script:

current.u_business_unit = current.request_item.u_ucm_bu;

sidkak · ‎05-30-2019

If the new task created is a sc_req_item can i also populate the fields of sc_req_item using the Create Task Activity?