How can list all incidents raised by my group members.

Pankaj Grover1
Tera Contributor

Hi All, Can you please help me to get the report where I can list down all the incidents opened by my Team members.

Example: I am a lead of 2 groups and I wanted to have the list of incidents which have been raise by/opened by my group members and same must be visible to all members as well.

@Adam Stout :Hi Adam, can you suggest something in this?

 

 

1 ACCEPTED SOLUTION

kumaril1
Giga Expert

Below are snapshot will help you

find_real_file.png

find_real_file.png

find_real_file.png

View solution in original post

12 REPLIES 12

 Hi Kumaril, Your attached screen shots are very blur. Can you please share those scripts directly ?

var getGroup = Class.create();
getGroup.prototype = Object.extendsObject(AbstractAjaxProcessor, {
    getGM: function(gsysid) {

        var mem = [];
        var getMembers = new GlideRecord('sys_user_grmember');
        getMembers.addQuery('group', gsysid);
        getMembers.query();
        while (getMembers.next()) {
            mem.push(getMembers.getValue('user'));
        }
        return mem;
    },
    type: 'getGroup'
});

Thanks for Sharing, While using that filter it's coming as null.

 

find_real_file.png

 

Thanks It's working now 🙂

Hi Pankaj,

 

It return empty for me as well. How did you made it working?