how do I build a to do list
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09-19-2016 07:50 AM
I have a number of repeatable tasks that my team has to work on, some that are daily, weekly, monthly.
I'm not sure exactly where to start. Can someone provide direction?
I'm fairly new to ServiceNow but this seems like it should be a fairly simple task to accomplish.
Thank you!

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09-19-2016 07:57 AM
Hi Russ,
I did this using scheduled templates as incidents when I was a customer. It's not a bad first step while you get more comfortable with the platform. See section 3 here.
There are a multitude of other options, but this provides some quick time to value.

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09-19-2016 07:57 AM

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09-19-2016 08:01 AM
Instead of a script you could also schedule a workflow with a simple 'Create Task' activity
Also, instead of Incident you might consider using the Personal Task Plugin.