how do I debug an ACL in service portal?

Bj_rn G · ‎05-24-2019

I have an ACL that only applies to customer contacts and it isn't working as I expect. I can't apply the ACL to an internal user to view how it behaves, so how can I debug the ACL inside the service portal? I tried to put a log message into the "advanced" script in my ACL, but that has not appeared in the logs, and I can't think of another way to get debug output from the ACL evaluation for a user in a (customer facing) service portal.

kente · ‎05-25-2019

You might be able to do this.

Go to 'Debug Security' - and open the "avaible here" in a new tab.

Impersonate the user that your want to test the ACL on the portal

After you have triggered what ever page/widget you should refresh the "Avaible here" tab.

View solution in original post

Bj_rn G · ‎08-16-2019

Thanks! That link is a great explanation too!