How do I reinstate the license for App Engine Studio in my PDI?

[Katie Sorrells]

"You need a valid App Engine Studio license to continue working. Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact your ServiceNow admin." 

(Please see attached screenshot) 

[Hitoshi Ozawa]

Hi Katie,

Any chance that App Engine Studio was attempted to be installed from ServiceNow Store?

App Engine Studio should have been installed in PDI so it shouldn't be necessary to install it from the store.

[Katie Sorrells]

It's possible, yes. I attempted to install a Microsoft SharePoint File Explorer Connector but was prompted to install a dependency app first, sn_sp_spoke. I was not allowed to download the app from the Store.  

[Hitoshi Ozawa · Accepted solution]

It may be able to switch over to App Engine Studio by switching User Role.

1. Go to Developer instance home page.
   https://developer.servicenow.com/
2. Select "Change User Role" under Instance Action
3. Select "App Engine Studio Creator" and click on "Change User Role".

[Katie Sorrells]

I'd forgotten that I had changed the user role to admin during one of my courses. I thank you for your helpful reply!