How do I turn on Notifications in my TEST environment for only 3 to 4 individuals?

rmechols
Kilo Contributor

I am currently trying to test some updates centered around email notifications in our TEST environment. The notificatinos are turned off (they don't send outside our ServiceNow instance). How do I turn on notifciation for 3 to 4 people to conduct testing? 

1 ACCEPTED SOLUTION

Abhinay Erra
Giga Sage

Instead of turning on the notifications, you can still validate them in the outbox by clicking preview notification. You can also send all the notifications to a test account by putting in your email address in the property glide.email.test.user

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5 REPLIES 5

sachin_namjoshi
Kilo Patron
Kilo Patron

I did this on my org instance.

you need to configure business rule on sys_email table to send email to only these 3 or 4 receipients on your TEST instance.

Please make sure that you don't move this business rule in PROD instance.

 

Regards,

Sachin

Thank you, this was very helpful.

Abhinay Erra
Giga Sage

Instead of turning on the notifications, you can still validate them in the outbox by clicking preview notification. You can also send all the notifications to a test account by putting in your email address in the property glide.email.test.user

Much appreciated abhinay