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07-24-2018 08:33 AM
I am currently trying to test some updates centered around email notifications in our TEST environment. The notificatinos are turned off (they don't send outside our ServiceNow instance). How do I turn on notifciation for 3 to 4 people to conduct testing?
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Instance Configuration

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07-24-2018 08:42 AM
Instead of turning on the notifications, you can still validate them in the outbox by clicking preview notification. You can also send all the notifications to a test account by putting in your email address in the property glide.email.test.user

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07-24-2018 08:36 AM
I did this on my org instance.
you need to configure business rule on sys_email table to send email to only these 3 or 4 receipients on your TEST instance.
Please make sure that you don't move this business rule in PROD instance.
Regards,
Sachin
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07-24-2018 09:10 AM
Thank you, this was very helpful.

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07-24-2018 08:42 AM
Instead of turning on the notifications, you can still validate them in the outbox by clicking preview notification. You can also send all the notifications to a test account by putting in your email address in the property glide.email.test.user
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07-24-2018 09:10 AM
Much appreciated abhinay