How do you make Knowledge Articles 'Public'?

[JM1]

I am trying to make a knowledge article public. I have added the 'public' role to the individual article. I have also tried adding a public Can Read User Criteria.

When sharing the permalink, or the web link, the user gets redirected to our log in page. Any advice appreciated. 

[Anurag Tripathi]

Hi,

Are you doing this on portal or native ui?

-Anurag

[Anurag Tripathi]

You might be missing the send part here:

Enable access to the knowledge base for public users	Ensure that no Can Read user criteria is defined in the knowledge bases you want to give access to.
Enable access to the knowledge base for external users	Add Can Read access to the knowledge base.

Please mark my answer correct/helpful if it helps you solve your issue.
-Anurag

[Harsh Vardhan · Accepted solution]

adding steps here. 

give a try. 

1. Navigate to Knowledge > Administration > Knowledge Bases.
2. Select the knowledge base you want to make public.
3. Go to the Can Read section or tab and remove any entries from the list. 
   Everyone gets read permission on all articles in that knowledge base.
4. In the Application Navigator's Filter navigator field, enter sys_public.list and press enter or return.
5. In the Page column, look for page named kb_find.
6. For kb_find, change the value in the Active column to true.
7. In the Page column, look for page named kb_view.
8. For kb_view, change the value in the Active column to true.
9. As a public user, try <instance>/kb_find.do.

i tested and its working for me. 

[JM1]

That did the trick! Thank you so much!