How does ServiceNow calculate response time in response time indicator

[divvi_vamsi]

Hi,

1. We see total response time, network time and server and browser times with response time indicator at bottom right on a servicenow page load. So how does an instance measure these numbers?
2. Is there a specific trigger that handles this?
3. Are these values retrieved or sent to some tables for any future uses like in the performance graphs?

Thanks
Divya Yamani

[bernyalvarado]

Great question!! Perhaps it's found in the Transaction log response times.

In fact, the Response times on forms is a subsection of it.

I hope this helps!

Thanks,

Berny

[Phil A]

I have the same question.   The 'response time indicator' shows   Response time made up of a) Network b)Server c) Browser. ,

Looking at system logs -> Transactions (All users) I can personalise the list and add

' Client Response Time which = the Response Time on the Response time indicator

'Client Network time' which = (a) Network on the Response time indicator

'Browser time'   which = (c) Browser on the Response time indicator

What I cant find is which field on which field / table the (b) Server is from on the Response time indicator.

Any Ideas?

[JosephW1]

I'd also like the answer to where the Server response time is located.