- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-12-2016 11:17 AM
I have a workflow where I just added a "Wait For Condition" state. How often does it check to see if the condition is met? Is there a way to modify this time?
Solved! Go to Solution.
- Labels:
-
Scripting and Coding
-
Team Development
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-12-2016 11:54 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-12-2016 12:18 PM
The workflow's "current" is of type "change_request". I'm applying a stage in the workflow that sends out an email to managers if an employee is putting in a change request in serviceNow and the user's record does not have a "manager" field filled out. I then am trying to create a "wait till condition" stage that halts the workflow until someone goes in and fills in the user record's "Manager" field.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-12-2016 01:34 PM
I can think of several solutions off the top of my head, I guess it would come down to how much development/time I'd dedicate to this. I think a fairly simple but robust solution would be to, at this point in your workflow, use an "If" check to see if the user has their manager field populated. If not, create a task to have a group/user assign their manager.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-12-2016 12:03 PM
Wait for condition workflow activity you can find the info for 'wait for condition' it will check the condition when record is updated.