How often does wait for condition check

santrym
Mega Expert

I have a workflow where I just added a "Wait For Condition" state. How often does it check to see if the condition is met? Is there a way to modify this time?

1 ACCEPTED SOLUTION

I believe it checks anytime the record is updated.


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The workflow's "current" is of type "change_request". I'm applying a stage in the workflow that sends out an email to managers if an employee is putting in a change request in serviceNow and the user's record does not have a "manager" field filled out. I then am trying to create a "wait till condition" stage that halts the workflow until someone goes in and fills in the user record's "Manager" field.


I can think of several solutions off the top of my head, I guess it would come down to how much development/time I'd dedicate to this. I think a fairly simple but robust solution would be to, at this point in your workflow, use an "If" check to see if the user has their manager field populated. If not, create a task to have a group/user assign their manager.


rakesh90
Kilo Contributor

Wait for condition workflow activity you can find the info for 'wait for condition' it will check the condition when record is updated.