How to add a column to incident list in Portal

[Alon Grod]

Hi,

How can I add another column to the list. I tried to go to the widget but there is no list of fields.

[Alon Grod]

didnt help

[Mike_R]

Usually the Data Table widget let's you edit the instance options and add or remove columns.

From your screenshot, it looks like this is a custom widget. Can you please go into the widget code and see if the columns are hardcoded?

[Alon Grod]

they are not

[Mike_R]

Are you able to share the code for the custom widget? This way we can look to see how it's deciding what columns to display.

[Alon Grod]

Server:

(function() {
deleteOptions(['table','field_list','filter','order_by', 'order_direction','order','maximum_entries']);
data.window_size = '20';

if (input) {
data.table = input.table;
data.view = input.view;
} else {
data.table = $sp.getParameter('table') || $sp.getParameter('t');
data.view = $sp.getParameter('view');
}

if (!data.table) {
data.invalid_table = true;
data.table_label = "";
return;
}

var gr = new GlideRecordSecure(data.table);
if (!gr.isValid()) {
data.invalid_table = true;
data.table_label = data.table;
//data.table_label ="Incidents";
return;
}

// page is where the record URLs go, URL parameter wins
data.page_id = $sp.getParameter("target_page_id");
if (!data.page_id) {
var sp_page = $sp.getValue('sp_page');
if (sp_page) {
var pageGR = new GlideRecord('sp_page');
pageGR.get(sp_page);
data.page_id = pageGR.id.getDisplayValue();
}
}

// widget parameters
data.table_label = gr.getLabel();

//data.table_label ="Incidents";
data.fields = $sp.getListColumns(data.table, data.view);
copyParameters(data, ['p', 'o', 'd', 'filter']);
copyParameters(data, ['relationship_id', 'apply_to', 'apply_to_sys_id']);
data.filterACLs = true;
data.show_new = true;
data.show_keywords = true;
data.show_breadcrumbs = true;
data.fromUrl = true;
data.headerTitle = (options.use_instance_title == "true") ? options.title : gr.getPlural();
data.enable_filter = input.enable_filter || options.enable_filter == true || options.enable_filter == "true";
if (data.page_id=='sapiens_csm_ticket_case'){
data.dataTableWidget = $sp.getWidget('case_incident_data_table', data);
}
else{
data.dataTableWidget = $sp.getWidget('request_data_table', data);
}

function copyParameters(to, names) {
names.forEach(function(name) {
data[name] = $sp.getParameter(name);
})
}

// in case this widget is tied to the wrong instance type
function deleteOptions(names) {
names.forEach(function(name) {
delete options[name];
})
}
})()

Client:

function($scope, $rootScope, $location, spUtil, $timeout, spAriaFocusManager) {
var canNavigate = true;
if ($scope.data.dataTableWidget)
angular.extend($scope.data.dataTableWidget.options, $scope.options);

$scope.$on('data_table.click', callDataClick);

$scope.$on('select2.ready', function(e, $el){
if ($scope.data.invalid_table){
e.stopPropagation();
$el.select2('open');
}
})

$scope.selectedTable = {
displayValue: $scope.data.table,
value: $scope.data.table
}

function resetParams(){
delete $scope.data.p;
delete $scope.data.o;
delete $scope.data.d;
delete $scope.data.q;
delete $scope.data.table;
}

$scope.onChange = function() {
resetParams();
$scope.data.table = $scope.selectedTable.value;
$scope.data.fields = ""; // reset
$scope.data.invalid_table = false;
getData(true);
}

function callDataClick(e, parms) {
var oid = $location.search().id;
var p = $scope.data.page_id || 'form';
var s = {id: p, table: parms.table, sys_id: parms.sys_id, view: $scope.data.view};
if (oid == p) {
s.spa = 1;
var t = $location.search();
s = angular.extend(t, s);
$rootScope.$broadcast('$sp.list.click', s);
}

var newURL = $location.search(s);
spAriaFocusManager.navigateToLink(newURL.url());
}

function getData(updateUrl) {
var f = $scope.data;
spUtil.update($scope).then(function(data) {
$scope.data.dataTableWidget = null;
$timeout(function(){
$scope.data.dataTableWidget = data.dataTableWidget;
angular.extend($scope.data.dataTableWidget.options, $scope.options);
if (updateUrl)
setPermalink(f.table);
});
});
}

function setPermalink(table) {
$scope.ignoreLocationChange = true;
var searchParms = $location.search();
var search = {
spa: 1,
table: table,
id: searchParms.id
};
$location.search(search);
}
}