I have a simple transformation I am trying to load but it will not work. I tried to set the transform field as described in the wiki with no luck.Loading data into table called "u_ar_task".The u_ar_task has a field called "company" which is a referen...
Hi I am trying to write a condition argument for a scheduled job. The issue I am having is that it is ignoring the lines about instance.state. Is there really no possibility to use the instance field (of document type) for a addQuery condition? I mea...
Hello Everyone Ihave a issue with which I am trying to deal with it. In my workflow "run script" activity I am extracting an attachment from the sys_attachment table (it is attached to the RITM) and I am encoding it to the base64 form because I need ...
I'm setting up internationalization and noticed that the system does not automatically translate the "Unsubscribe | Notification Preferences" at the bottom of email notifications. I see these are macros in the email layout named "Unsubscribe and Pre...
Hi All, I noticed that some phone numbers are "clickable" and some are not. I have it working on a record producer and it works using Edge but not IE...Edge: Shows up as a hyperlinkIE - Does notDoes anyone know how to make the phone be clickable so...
I would like the browser address bar to scroll out of view when scrolling down a page and return when scrolling up. This is normal behavior on most websites but Service Portal seems to disable/break this. Is there anything we can do to fix this? I've...
We have a workflow on the Task table, creating a project/task with the parent on the prj an RITM. When the Proj Task closes, we need to force the w/flow to update for the wait for condition to continue. I'm trying the business rule that I've found o...
Hi, I am trying to create a widget that has a uib-datepicker and am having issues splitting date/time fields to separate date and time elements. The only thing I got to work so far looks like this: var avail = new GlideRecord(appt_avail); avail....
Hi,I have a requirement, where I have to create multiple requests or multiple request items under a single request using one catalog form having list collector variable.If list collector have 3 values selected than 3 records to be created with other ...
We are on Istanbul, patch6I have a user that is able to get into reports, create and modify reports, but is unable to save or insert any report he creates or modifies.The save button is available for selection and Insert and Insert and Stay are avail...
Hello all, Can anyone point me in the direction of some documentation / articles that give an overview and some details around using the outbound HTTP log? Thank you Jamie
Hi,Issue is that Automatic reply mails from outlook are not recieved in the system. Like if i set Out Of Office auto reply in my outlook, the notifications which i recieve from service-now instance are not auto replied or recieved in service now inst...
Hello all, I have added a field to a form but it will not appear for non-admins. I have checked the ACL's and even added a read ACL to the field for the role that the users have but they still can't see it. Any help would be appreciated!
I have an after business rule that runs on insert and update on the sys_user table. I create a new record in another table and need to check to see if the action on the sys_user table is an insert or an update. How can I make that determination in th...
Hi all. I'm trying to set an automatic redirect from a UI page to a site outside of our SNC instance.The redirect URL will differ according to the parameters of the UI page.The parameters are stored in the variable sysparm_number.This is what I have ...
