Hi Folks, Have created a scripted rest API which takes in a company sys_id as input and is supposed to return all the assignment group names and member count (for the respective groups) tagged under the company. But currently I am getting back no res...
How it works:The SiteScope SNOW Integration works by SiteScope generating an alert for each monitor that runs in error that is selected within the "SNOW Build Ticket" alert. This alert then runs the "SiS_GetInc.vbe" script which pushes the monitor in...
Hello We have an LDAP integration for user authentication and single sign-on login. I would like to query the other LDAP user attributes that we import in a server side script using ( gs.getUserName() as the query param) . Can someone tell me how t...
I'm trying to get a better sense of how the Profile picture works in Service Portal and uploaded a random profile picture, which shows up great: My issue is when I delete the profile pic from sys_attachment (both the entry that starts with "thumb......
I have a page which has a widget (Image Link) which redirects to a record producer , can you guide me on how to open that record producer in the same page or in a frame in the same window.
Hello,My objective is to add a "password reset" link in this pop-up it comes from the CSM or CSP portal (it same fonction) when you click on login when you are disconnected from the portal for CSM, the name of header is "CSM Stock Header"the line for...
Create Change Request and then Click Change Tasks -> New. How to hide Close Task button on Change Tasks when State is New record?
Question1: I am trying to access sysparm_query parameter from the url in the client script. I know I can use document.URL.parseQuery() and access the sysparm_query key value from the dictionary. sysparm_query=active=true^location=abc For above exampl...
Good afternoon everyone, Does anyone know if it is possible to restrict the requested item and the catalog tasks associated with the requested item to a certain group via ACL's? I tried a table level and row level ACL but that did not work ...
Hi Developers, I want to know why the user account is locked out , it is due to invalid password given by them or any other reason. And where it is written that if the user hits more than 3 times , then the user will be locked out. Meanwhile i saw th...
I'm trying to complete the risk assessment bit for a standard change via the REST API. Creating the change is no problem, and I can GET the change. But when I do a PATCH /sn_chg_rest/change/standard/{sys_id}/risk as described at https://developer.ser...
Hello I want to restrict bulk update of one field in list view. But I want to allow users to update only one record in list view at a time. If he/she uses to update multiple records in list view it should not be allowed. Can somebody please help in t...
We use the Service Portal quite heavily. We have a lot of Catalog Items on it. For efficiency sake, we have a Variable Set that we use in the majority of our Catalog Items that returns a bunch of information about the Requestor and their Manager. ...
Hi community,Is there way to add a hyperlink to a label field on a catalog item form? Our use case is that we have a checkbox that asks if the user accepts the Terms & Conditions. We would like to have Terms & Conditions hyperlinked.I am currentl...
