I've created a Notification Email script for an existing application (in System Notification) for my application. Inside my email notification I'm using ${mail_script:my_script_name} and I get the error Email script render error: email script [my_sc...
I want following type of dropdown in my form: But I don't see any field type which gives these type of selection in my form. I don't want reference field with look-up box. Is this even possible in scopped apps?
We have a custom widget for catalog item variables in which we have a custom Create New button. On click of Create New button, we have modal window (dialogue window in SP) to open new record from custom table & save the record back in table. Please ...
Hi,My requirement is to make a custom field (u_risk_event_raised) mandatory when ever the state is set to 'Resolved' and Impact/Urgency IS NOT 4/Critical,High,Medium,Low and 3/Low. We are not using Priority field on the form so it cannot be utilized....
Hi everyone, I have a few custom fields on Task table that I accidentally deleted in an update set. I backed out the update set in the hope that the fields would get restored. The back out helped, fields have been restored, however, I am not able to ...
I have a variable set with 4 variables. 1 of the 4 variables needs a reference qualifier to be based on a regular variable on this same request record. javascript:'u_os='+current.variables.operating_system_version.u_tag This lookup variable retu...
I'm looking to synchronize a custom field [u_location_detail] on the Hardware asset table (alm_hardware) and Computer tables (cmdb_ci_computer). I see that I can use AssetAndCISynchronizer if I add both fields to the alm_asset and cmdb_ci tables. Unf...
We have an email notification that is triggered when the event approval.inserted is triggered. I have checked the email notification list and there is only one notification using this trigger, but for some reason in our Test environment, the email is...
Hi, I have a requirement, where I have to create multiple request items under a single request using one catalog form having list collector variable. For example If list collector have 3 values selected, than 3 records to be created with other variab...
Dear all, I have define an email notification where the content is refer from an email template: The email template is define as follow : Type : BodySubject : filled with textMessage : filed with text When I send the email, I can see in Email log tha...
Dear all, I have define a notification which is trigger by an event. I have then created a notification which will be fired by the event but I need to set the Who Will receive Group dynamically as it will depend on the context of the event Q 1 : gues...
Hi,I'm working on a Service Portal. I want to modify submission message (in green) when a request is submitted. Screenshot as below.I want to display Requested Item Number instead of Request Number. After investigating this further, I have come to th...
I have created an UI action "getNoOfTask" on incident table. It is working on Form Button but not working on List banner button, giving message that "No record selected". Please see the below script and help me to find the solution. FYI - I have not ...
I got onSubmit script error: TypeError: Cannot read property 'value' of undefined: when i am modifiying the incident view from self-service to default view. below is my code: this code is doing when p5 allowing to submit incident else it'snot fun...
Hi all, I need to identify the requester company to hide/ show specific fields. I´ve been trying with a client script and script include, but when I load the form a javascript appears. ' TypeError: Cannot read property 'initialize' of undefined' Clie...
