Lately the change team has been getting this error, and I also ran into it adding a True/False to the change request table.Syntax Error or Access Rule Violation detected by database (Row size too large (> 8126).I could create the field, but the chang...
when I create incident its showing Unique Key violation detected by database (Duplicate entry '3f3f2a304f002300ac25224f9310c75a' for key 'PRIMARY') how to reslove this
I'm currently looking through onLoad client scripts and ui policies to see if I can trim some fat and speed up my form loads. I have one instance where I want to accomplish a task of setting a couple fields as visible and mandatory depending on anoth...
Hello All,Is there any way to "run transforms" in server side script? any APIs?
I'm trying to set a default value on a reference field called "u_director_name". When a user creates a Change Request I want the Director value [u_director] from their User record to pass to "u_director_name".
Hi,I have 4 fields on my change form that needs to be shown UTC time zone; I have gone through majority of the community threads, but couldn't find the solid answer for my request. Please advise.
What is the difference between addOrderBy and OrderBy glide record method.
Hello, I would like to make the Catalog Item description editable from the table. In my table I have the reference to the particular Catalog Item: Can I change the description of the selected Catalog Item from this point? Maybe by creating the refer...
Hello, I need help with impersonating a user in server script and impersonating back to the original user. Whats the best way to accomplish this ?I have tried GlideImpersonate. Here is the code gs.addInfoMessage(gs.getUserDisplayName()); var y = new...
I am looking to create a Client Script that only allows users with the group "ITSS IT Compliance" to view variables on a catalog task form. I currently have this as a test script, but the top half of the if statement is incorrect, hiding the variable...
Hi all,I need help to create a report on open incidents that have Incident tasks associated in the Incident task related list. The report has to check if the incident has an incident task present on the related list and then generate the report if ye...
Hello,I am trying to clear the value(s) of a Service Portal form when the user reverses their selection. On our Mobile Phone Request form, a user may select "New" or "Upgrade" as a request type at the beginning which will make some fields visible b...
My users have access to the My Approvals link in several locations (Self Service, Service Desk, Contracts). Users are able to use the All link in the breadcrumbs from the My Approvals page (sysapproval_approver_list.do) to see all of the approvals ev...
I am trying to display apostrophe in the below string, it is working fine on desktop but not on mobile app gs.addInfoMessage("Thank you - we\'ll take a look and see what we can do to help"); Please help
We have an ask to generate a report on incidents and see how long they are open. The report needs to be able to pull incidents that have been open for 4 hours, 8 hours, 3 days, 5 days, etc. We use an incident state of "Pending" that pauses the SLA as...
