How to add delegated approvers to the Awaiting Approvals list on Service Operations Workspace

[mfhaciahmetoglu]

Hello,

We have created an Awaiting Approvals list and add it to the default lists on the Left-Navigation menu on SOW - UX list menu components. This was configured by "Dynamic = ME" . However, we noticed that this does not include the delegated approvals.

I had this problem in Core UI as well and fixed that via a Query Business Rule that I created for the approval database view.

However, as we cannot use Database View as UX List Menu configuration, I could not find any way to add the delegations to this list as well. Does any one have any idea how I can include delegated approvals to my "Awaiting Approvals" list on Service Operations Workspace?

Thank you.

Best,

Firat

[Najmuddin Mohd · Accepted solution]

Hi @mfhaciahmetoglu ,

If you check in the OOB script, you can see 

SysID  is  javascript:new ApprovalDelegationUtil().getOnlyDelegatedApprovals()
or
Approver is javascript:new ApprovalDelegationUtil().getApprovers()

you can try the similar in the SOW.

If the above information helps you, kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.

[mfhaciahmetoglu]

Hello,

thanks a lot.

From which record, did you find this?

Best,

Firat

[Najmuddin Mohd]

In Native UI,
For My Approvals, check Edit module.

Regards,
Najmuddin.