How to add Edit button in a related list on Agent Workspace?

Pavuluri Vamsyc
Kilo Expert

All,

I'm configuring a custom form layout in Agent workspace.

I have added a related list on to the layout, but I'm not finding any option to update the below stuff:

1) New button is visible in the Related list by default. But I'm unable to add Edit button.

2) Update List layout of the related list columns.

 

Could somebody please help!

 

Regards,

Vamsy

 

19 REPLIES 19

Vikram3
Giga Guru

Did you got the solution for this?

P-Rudenko-SN
ServiceNow Employee
ServiceNow Employee

Hello Vamsy,

In case you didn't try yet. Please check, if you can right-click on the header of the related list, and choose "Configure - List Control". Then in the new window, there is normally the button (UI action) on the top-right called "Enable Edit" - you should click this one. Normally it helps.

Regards,

Pavlo 

Bhagyashri Sort
Kilo Guru

Hi,

 Refer below link, might help you.

Configure the edit option

 

Make it Correct and helpful.

 

Thanks

Bhagyashri Sorte.

P-Rudenko-SN
ServiceNow Employee
ServiceNow Employee

@Vamsychaitanya Pavuluri  was you able to solve your question?