How to add the link to the service Portal from the backend view

[Tejaswini9]

Hello Guys,

How to add the link to the Service Portal from the Service-now Standard UI?

"instancename/sp" from within the Servicenow standard UI

Thanks

[Tejaswini9]

Our itil users whenever they want to go to our Portal from the servicenow backend view 

I cannot create a button because i am not adding to any form, is there any way i can define to configure the "link" to navigate to the Portal for all the ITIL Users

[Sohail Khilji]

You can create "favourites" for instance/sp URL.

Or you can bookmark the portal on browsers and use it...

Please mark the answer useful/correct if found useful....

[palanikumar · Accepted solution]

Hi,

Follow the steps to create menu in default portal:

1) Goto System Definition -> Application Menus

2) Open existing menu like "Self-service" if you want to create this link under existing application

3) Click New and create a new application menu if you want a separate section (Note: You can set permission to control visibility to a specific role)

4) Inside Module Related list of the Application Menu click New button

5) Set a valid name

6) Set Link Type type to "URL (from Arguments)"

7) Set Arguments to /sp

😎 Set Window Name to _blank 

9) Save

Hope this address your requirement

Thank you,

Palani