How to call custom skill in Now Assist Panel

[Thulasidharan]

Hello All,

I have created Custom skill and enabled now assist panel in the deployment settings, but I was not able to use or call the custom skill in the now assist Panel

Can anyone help me on this?!😃

Thanks!!

[Dr Atul - LNG]

Hi @Thulasidharan 

Did you check on this:

https://www.servicenow.com/docs/bundle/vancouver-intelligent-experiences/page/administer/now-assist-....

https://www.youtube.com/watch?v=-ZfxIRvJcSc

[Thulasidharan]

Hi @Dr Atul - LNG 
Thanks for the reply, but I was not able to find any solution from the above links for my issue
I turned on the Now assist panel, also enabled now assist panel in deployment settings
I don't know, what is the blocker here
Can you provide more information on this?

[Dr Atul - LNG]

Hi @Thulasidharan 

It might be a bit of a strange solution, but try repairing the Now Assist plugin including custom skill first and then check again. Also, as I mentioned, reach out to the presenter of the YouTube host above since both of you are SN employees and can connect easily.

[Dr Atul - LNG]

Also, since you're an SN employee, you can reach out to the presenter of this video directly.