How to call Email Client Template in Quick Messages?

[GnaneshP]

I have created a Quick Message in which I have to add the current date at the start of the email body. I tried email script and called it before "Hi.." ${mail_script:addCurrentDate}, but it is not working.

Searched for other solutions and came to know that we can use Email Client Template to call the mail script and then add that email client template in quick messages to get the result.

Can someone please help me on how we can call the email client template in quick message?

[dgarad]

Hi @GnaneshP 

You cannot call the email script from a quick message.

[Sid_Takali]

Hi @GnaneshP Refer this thread https://www.servicenow.com/community/developer-forum/how-to-call-quick-message-in-email-client-templ... 

[SN_Learn]

Hi @GnaneshP ,

Email scripts cannot be called in quick message.

Similar posts:

Is it possible to use email scripts in email client Quick message? 

How to add current date and time in quick message template ? 

However, there is a workaround provided in the below thread:

Quick Messages - customisation 

[GnaneshP]

@dgarad @Sid_Takali @SN_Learn, thanks..

 I came across a solution that we can call the "mail script"  in "email client template". And then, the "email client template" can be called in "quick messages".

Any suggestion or idea on how to call the email client template in quick message?