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How to call "Message Key"(Created in sys_ui_message) in Mail Script.

sruthig
Tera Expert

How to call "Message Key"(Created in sys_ui_message) in Mail Script.

I have created 2 messages with same key name in sys_ui_message table.

One message for "English" and the other one for "Japanese". I have selected language as English and Japanese.

When I'm using above mail script for Japanese notification also getting English Message. Please suggest

 

Message Key - Japanese

find_real_file.png

Message Key - English

find_real_file.png

Mail Script

(function runMailScript(current, template, email, email_action, event) {

var link = gs.getProperty('property.name');

var msg=gs.getMessage('Click Here For URL');

template.print('<a href="'+link+'">'+msg+'</a>');

})(current, template, email, email_action, event);

When I'm using above mail script for japanese notification also getting English Message. Please suggest

Regards,

Sruthi

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Within mail script, you could consider applying getMessageLang().

gs.getMessageLang('message_key', 'language_id');

2021-07-01 Return a message in a specific language, gs.getMessageLang()

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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View solution in original post

10 REPLIES 10

Mark Roethof
Tera Patron
Tera Patron

Maybe this is also interesting for you:
Emails in other languages - Easy to Complex - (updated with watchlists)

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn