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‎03-03-2022 08:59 PM
How to call "Message Key"(Created in sys_ui_message) in Mail Script.
I have created 2 messages with same key name in sys_ui_message table.
One message for "English" and the other one for "Japanese". I have selected language as English and Japanese.
When I'm using above mail script for Japanese notification also getting English Message. Please suggest
Message Key - Japanese
Message Key - English
Mail Script
(function runMailScript(current, template, email, email_action, event) {
var link = gs.getProperty('property.name');
var msg=gs.getMessage('Click Here For URL');
template.print('<a href="'+link+'">'+msg+'</a>');
})(current, template, email, email_action, event);
When I'm using above mail script for japanese notification also getting English Message. Please suggest
Regards,
Sruthi
Solved! Go to Solution.

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‎03-03-2022 09:43 PM
Hi there,
Within mail script, you could consider applying getMessageLang().
gs.getMessageLang('message_key', 'language_id');
2021-07-01 Return a message in a specific language, gs.getMessageLang()
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎03-03-2022 10:57 PM
Maybe this is also interesting for you:
Emails in other languages - Easy to Complex - (updated with watchlists)
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP
---
LinkedIn
Community article, blog, video list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field