How to cancel a timer in workflow

[Joshuu]

Hello All,

As shown below, I want the timer should be cancelled once if the approval is completed before 3 days of time. If not completed then it should go to the 2nd level of approval from the timer.

What should the next activity in the workflow?

Please assist.

Thanks,

Priya.

[Ankur Bawiskar]

Hi,

then in that case you should use this

1) output of both timer and approval will go to join activity

2) then use if activity with script to check if the approval is still in requested state

a) if yes then cancel the 1st approval and go to next approval

b) if no then do your next activity

Regards
Ankur

[Joshuu]

thank you Ankur, I will try this and get back incase of any issues.

[Joshuu]

Hello Ankur,

I have added as below. But, the join activity is waiting until the timer gets completed. and vice versa. Even if the timer is completed it is waiting for approval to be done.

[Ankur Bawiskar]

Hi,

join will wait till both the activities are completed

remove join and take output of both to if activity and test

Regards
Ankur

[Joshuu]

Yeah, but my requirement is different 😞