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‎03-01-2021 01:51 AM
Hello All,
As shown below, I want the timer should be cancelled once if the approval is completed before 3 days of time. If not completed then it should go to the 2nd level of approval from the timer.
What should the next activity in the workflow?
Please assist.
Thanks,
Priya.
Solved! Go to Solution.
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‎03-01-2021 09:09 AM
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‎03-01-2021 05:00 AM
Do we have any alternative way Ankur. I have added wait for condition instead of join. But no luck.
Please let me know if we have any other ways to do it.
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‎03-01-2021 05:50 AM
Hi,
what happens when you use if activity.
it would wait for reaching to if until either approval is either approved/rejected OR the timer crosses
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-01-2021 05:58 AM
Hi Ankur,
I used if after join as you suggested. But join is waiting until both the activities are completed.
But I need either one should work not both.
If activity is working fine.
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‎03-01-2021 07:01 AM
Hi,
use if and don't use join
since your requirement requires they would run in parallel
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-01-2021 07:12 AM