How to cancel a timer in workflow

Joshuu · ‎03-01-2021

Hello All,

As shown below, I want the timer should be cancelled once if the approval is completed before 3 days of time. If not completed then it should go to the 2nd level of approval from the timer.

What should the next activity in the workflow?

Please assist.

Thanks,

Priya.

Sukrit · ‎03-01-2021

Hi Priyarao,

I think this can be easily solved by using a sub-flow. Just make another workflow with timer and approvals (these should begin and end together) and call this workflow in the workflow that you have built.

Hope this works 🙂

Thanks

View solution in original post

Sukrit · ‎03-02-2021

Yes, Please try this.

Also, do connect your approval actions to 'End' activity. We need to get out of sub-flow even after approval is done.

Thanks

Joshuu · ‎03-02-2021

Thanks a lot Sukrit.

It is absolutely working fine. 🙂

Joshuu · ‎03-08-2021

Hello Sukrit,

As shown below, the flow is working good. But whenever the 1st level is approved the notification is not triggering to the 2nd level of approval. Could you please let me know what could be the reason for this. Notification is triggering only when the 1st level approval is skipped.

Please suggest.

Thank you,

Priya.