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ā01-21-2025 02:10 PM
I have done some research and it looks like I should be able to have the "Clone" option available under Related List but I can't not find anything. Do I need to do a UI Action?
New and still learning and help is appreciated
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ā01-29-2025 10:29 PM
Hi @Roshni1
You need to enable the property
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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ā01-21-2025 06:09 PM
Hi @Roshni1
If you just want to create a copy of a catalog task, OOB you are being offered Insert and Insert & Stay option in the hamburger menu. Insert will create a duplicate record of the current record and will take you back to the list view whereas Insert & Stay will bring you to the form view of the duplicate record created.
Thanks and Regards
Amit Verma
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ā01-22-2025 10:35 AM
Thanks for the advise. I will see if this work for my client. However I believe they are wanting the tasks to be auto assigned to other assignment groups.
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ā01-23-2025 12:39 AM
Please update this post with the client response. We can discuss further alternatives if required.
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ā01-29-2025 02:47 PM
I don't have the option of insert and save for TASKs