How to clone a catalog task

Roshni1
Tera Expert

I have done some research and it looks like I should be able to have the "Clone" option available under Related List but I can't not find anything. Do I need to do a UI Action?

New and still learning and help is appreciated 

1 ACCEPTED SOLUTION

Hi @Roshni1 

 

You need to enable the property

 

AGLearnNGrow_0-1738218572101.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

7 REPLIES 7

vermaamit16
Kilo Patron

Hi @Roshni1 

 

If you just want to create a copy of a catalog task, OOB you are being offered Insert and Insert & Stay option in the hamburger menu. Insert will create a duplicate record of the current record and will take you back to the list view whereas Insert & Stay will bring you to the form view of the duplicate record created.

 

AmitVerma_0-1737511743301.png

 

Thanks and Regards

Amit Verma

Thanks and Regards
Amit Verma

Thanks for the advise.  I will see if this work for my client.  However I believe they are wanting the tasks to be auto assigned to other assignment groups. 

@Roshni1 

 

Please update this post with the client response. We can discuss further alternatives if required.

Thanks and Regards
Amit Verma

I don't have the option of insert and save for TASKs