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05-09-2023 01:40 AM
Hi all,
We recently moved to Utah and enabled agent chat. I would like to change the call support time. Can anyone guide me how to configure it.
Attached screenshot for reference.
Thanks,
Rini
Solved! Go to Solution.
05-09-2023 01:50 AM
Hi @Rini1 ,
Below Support KB might help with this:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0993984
Ratnakar
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