Hi Roopa
can u pls create a two table one is on Corporate It and another one is Non-AMD Entity as per ur inputs from above posts then create two tables and create a three fields on the form where ever u want 1.Preliminary caused by business support 2.Incident Caused By Service Area(ref type from first table ) and 3.Incident Caused By Service Area(ref type from second table) both are same names but change the values of this fields
then write UI Policy or client scripts like this can u pls adjust the code as per ur field values but ITIL best practice is ui policy
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
var a =g_form.getValue('u_technology_support');//place ur field name here i.e choice type with options
if ( a== 1) {
g_form.setDisplay('incident_caused_by_service_area', false); //place ur fields value here
}
else
g_form.setDisplay('u_service_area', false);//place ur fields value here
}
I hope this will helpful to u
