How to configure inbound REST messages through a MID Server

[Sagaya1]

Hi ,

I need to configure inbound REST call through MID server to pull the data from external system.

In Service now doc i can view "Sending outbound REST messages through a MID Server"

https://docs.servicenow.com/bundle/quebec-application-development/page/integrate/outbound-rest/concept/c_OutboundRESTMIDServerSupport.html

, but unable to find the inbound flow . Please help to resolve this issue.

Regards

Sagaya

[MrMuhammad]

Hi Sagaya,

Your use case is actually the outbound rest call that will in turn send you the data back or in other terms you will be pulling the data in the form of JSON or XML into the ServiceNow and finally you can play around with the data returned. You can store it, manipulate or whatever you want you can do with data.

The document you have shared is actually the correct document to get you started. 

Regards,

Muhammad 

[Michael Jones -]

Unfortunately Mid Server is only a solution for outbound REST calls, initiated from your instance. They cannot be configured to accept inbound REST calls. Only your instance (the actual end-point) can accept an inbound request. 

I hope this helps!

If this was helpful, or correct, please be kind and mark the answer appropriately.

Michael Jones - Proud member of the GlideFast Consulting Team!

[Geoff_T]

Hello, 

I suggest you read through this really helpful thread to answer your query:

https://community.servicenow.com/community?id=community_question&sys_id=f0cdebb4dbca2810fb115583ca9619ca

Geoff

[Maik Skoddow · Accepted solution]

Hi Sagaya

currently MID server is not able to process inbound REST API calls. Please consider MID Server is no routing machine. It puts all responses into the ECC Queue of ServiceNow where the data is processed asynchronously.

But why can your systems not reach ServiceNow? 

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.