How to configure work order task cards set container/task panel to add field in dispatcher workspace

[Bhanu Partap]

I want to add work order number field in task panel filter along with other fields shown in image.

Can you please guide me how to configure/customize it. I tried using UI builder and Dispatcher Workspace Configuration but got nothing. 

I want to add Work order field in below marked WOT container.

  

[Zach Koch]

Here are the docs to configure fields on the card.

Docs for configuring dispatcher workspace task cards 

After making changes, sometimes you need to log out and log back into see them take effect.

[Ramya V]

Hi @Bhanu Partap ,

Adding Fields to the Task Card in the Task Panel in Dispatcher Workspace

1. Navigate to the app_cmn_field_set table.
This opens the Application Field Sets.

2. Open the record named "Dispatcher Workspace Task Card".

3. In the Application Field Set Items related list, click the New button to add the required field to display on the task card. You can add Work Order Task Fields and Work Order Field by dot- walking.

4. You can add Work Order Task fields directly or dot-walk to Work Order fields (e.g., work_order.account).

5. Once added, you will see the Work Order Account displayed on the task card in the task panel within the Dispatcher Workspace.

Note: To see the changes take effect, log out and log back in to the instance.

For more information, refer to this link: https://www.servicenow.com/community/field-service-management-forum/steps-to-configure-fields-on-tas...

Please mark this response as Accepted Solution and/or Helpful if it resolves your issue.