How to connect Department and user group

[Yasuki Higashin]

I would like to know if ServiceNow can connect Department and user group. Due to client request, we need to design that specific user group should belongs to particular department. Could you tell me the feasiblity of this requirement?

[AndersBGS · Accepted solution]

Hi @Yasuki Higashin,

Yes, you can just create a custom reference field from sys_user_group to the cmn_department table.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders 

[Yasuki Higashin]

Hi @AndersBGS 

Thank you for your reply! It was really help me out to reply to client!