Hi caffry,
1) Go to link - https://www.atlassian.com/software/jira
Try it Free (Trial for 7 days only) - Go to Jira Software, Jira Service Desk - Create Your Jira account
2) Refer this link also :-https://developer.atlassian.com/cloud/jira/platform/jsapi/request/
https://developer.atlassian.com/server/jira/platform/rest-apis/
4) In Snow Instance , Go to - System Web Services - OutBound - Rest Message
5) New - Endpoint = https://<your site name>.atlassian.net/rest/api/3/user
6) Authentication Type - Basic Auth Profile
7) HTTP Request - HTTP Header - Name = Content-Type, Value = application/json
😎 Save - Go to HTTP Methods - Default Get already created - Go to New
9) Http Methods = GET, POST, PUT, PATCH, DELETE
10) If you are creating the user in jira from snow so for that use POST method
11) In HTTP Query Parameters - Give the Content (json format) - save
12) click on auto-generate variables
13) Copy Preview script usage code - paste it in Business Rule ( user table, before , insert) - save
14) Go to - User table - Fill the fields
15) Check it in Jira , whether the user is created or not.
Please let me know if you have any question.
I hope it works, Please mark it Correct or Helpful based on impact...!!!!!!
Warm Regards,
Priyanka
www.dxsherpa.com
i worked on that link but the incident is not being created in JIRA
the JIRA incident in servicenow is not getting created When i click on new and enter the details.
And i do have a space in the username..
