How to create popup for specific record in list view in "Action Check Boxes"

[subrata_mettle]

I can get the popup window for the specific data within the page through " g_form" object and "GlideDialogForm"

as like the snippet :

But I want to open the popup from the list view for the selected incident from the "Action Check Boxes",

problem is that I am unable to get the sys_id for the selected Incident in the list view, through "g_form" we can get the sys_id if we have open the incident page.

how to get the sys_id in this scenario, if I will get the sys_id in my UI Action Scripts then I think I will be able to show the incident data in popup window.

[Rakesh Mamidi]

Use g_list and method getChecked() GlideList2 (g list) - ServiceNow Wiki

[subrata_mettle]

Thanks mvr, now I am able to get the sys_id for the checked one from the list.

But came across with strange behavior   .

For popup i am using GlideDialogForm object as mentioned below:

var dialog = new GlideDialogForm('Update incident', tableName);

dialog.setSysID(sysID); //Pass in sys_id to edit existing record, -1 to create new record

    dialog.addParm('sysparm_view', 'ResolveDialog'); //Specify a form view

    dialog.addParm('sysparm_form_only', 'true'); //Add or remove related lists

    dialog.render(); //Open the dialog

it's working only when I have open the particulate incident form, not working when I am in List view page and checked the incident with the Action Box option.

[prithvirajchaud]

You can refer to this ui context menu. Your solution would be similar

[subrata_mettle]

Hi Prithviaj, thanks for your quick and valuable response.

I am doing the same thing as per the recommendation, but not able to see the new menu when i do right click on the incident no.

Can you please let me know what I am doing wrong here