How to cross scope "Scripted REST Service"

[chanikya]

Hi All,

I request you please help me on below concern

We have Scripted REST Service(GET)- sending Incident data when request comes, Some times Successfully Data passing , some times going to else part & sending  error "No data found" to other party.

When I checked Transaction logs, "Origin Application" showing different scopes for same 'Scripted REST Service",
some times "Customer Service",
Some times "Global,",
Some times "Human Resource",
some time "Guided Tour"
is this Problem ? why for same Scripted REST Service" different scopes showing in "Origin Application" columns. ? sometimes successful, some times Error Message ?

If this is because of lacking of crossscoping ? 

[chanikya]

Scripted REST API in Global .
we don't have any script include and flows, it's simple GlideRecord record in Scripted REST API.

they will search with User ID, user related incidents details scripted rest api will returns that it. 

but not understanidg why different scopes showing under "Origin Application" column.