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09-28-2023 01:26 PM
Hello. I'm confused.
On our Requested Items, we have a field with label "Requested for". Apparently the field name is "requested_for", as you can see here:
Yet this field somehow comes FROM the Request, one level up. it seems to be a "dot walked" field. How is this achieved? I can't seem to define new fields which work this way.
When I go to Configure Form, I can see the Dot Walked notation:
But when I look at the dictionary definition of this field, I don't see any indication that it is a magical Dot Walked field which actually shows data from a different table. See here:
How exactly do you go about defining one of these Dot Walked fields on a Form View? I don't see how to do it either from the Table Definition or via Configure Form. ServiceNow will not let me put a DOT in the field name. Thanks.
Solved! Go to Solution.

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09-28-2023 01:51 PM
- Open your target form -> Configure -> Form Layout
- Select reference field that you want to dot-walk into:
- Click on "Expand selected reference field"
- Find field you are looking for -> move it to "Selected" and if needed adjust placement
- Save and validate your result

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09-28-2023 01:51 PM
- Open your target form -> Configure -> Form Layout
- Select reference field that you want to dot-walk into:
- Click on "Expand selected reference field"
- Find field you are looking for -> move it to "Selected" and if needed adjust placement
- Save and validate your result

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10-01-2023 08:52 AM
Thank you, @pablo_itguy_pl . Is there any way to do that via "Configure - Form Design". Or I have to use "Layout".
(I never really use layout.)

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10-02-2023 01:09 PM
To be honest with you - this is the only way I was doing it 😉