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How to disable password authentication from the Service Portal Page?

HawiGDIT
Tera Contributor

The $sp public page active= True
but the URL/sp page is still asking for password authentication 

HawiGDIT_0-1670275292107.png

 

1 ACCEPTED SOLUTION

Mike_R
Kilo Patron
Kilo Patron

Are you trying to make the Portal public? Or something else?

 

If so, you need to make the index page public

instanceName.service-now.com/nav_to.do?uri=sp_page.do?sys_id=46cc384147532100ba13a5554ee49009

View solution in original post

3 REPLIES 3

HawiGDIT
Tera Contributor

FYI - It is sandiego version of ServiceNow instance

Mike_R
Kilo Patron
Kilo Patron

Are you trying to make the Portal public? Or something else?

 

If so, you need to make the index page public

instanceName.service-now.com/nav_to.do?uri=sp_page.do?sys_id=46cc384147532100ba13a5554ee49009

Sebastian L
Mega Sage

Remove the widget under "Login page".

 

Service portal -> Portals -> (Find your /sp portal) -> Remove widget from "Login Page" and save the portal record. 


Best regards,
Sebastian Laursen